The Summit Cafe is seeking a Food and Beverage Service Supervisor for our location in Canmore, AB.
Working conditions:
- Wage: $20.00 – $21.00/hour depending on experience + gratuities;
- Working location and business address: 102-1001 Cougar Creek Dr, Canmore, AB T1W 1E1
- 32 – 40 hours per week (early morning, morning, day, weekend, on-call);
- Overtimes are paid at 1,5 rate for hours exceeding 44 hours/week or 8 hours/day
- 4% vacation.
As a Food and Beverage Service Supervisor, you are expected to perform the following duties:
- Supervise, coordinate, monitor and schedule the activities of staff;
- Train and coach new staff and demonstrate patience and a positive attitude when providing training and delegating tasks;
- Effectively create shift schedules, including work station assignments/rotations, employee vacations, employee breaks and overtime assignments;
- Cover shift when no one can work;
- Evaluate the performance of employees and provide feedback to the store manager;
- Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner;
- Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation;
- Ensure compliance with quality, productivity and safety control standards;
- Make sure every guest is greeted with a smile, thanked for their business and invited to come back;
- Set an example for other employees by working hard to meet shift production goals.
Job requirements:
- Must have completed high school;
- Must have a minimum of 3 years of experience in hospitality with at least 1 year of experience in a supervisory position;
- Must have some previous supervisory or team leader experience;
- Must have the ability to supervise 5 people working groups;
- Must be able to speak, read and write in English;
- Must have organization skills and the ability to prioritize;
- Must have excellent communication and organization skills;
- Must have time-management and decision-making skills and the ability to multitask.
To apply, please email your resume to thesummitcafe@hotmail.com
Underrepresented groups are encouraged to apply, would be acceptable.